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How do I deposit funds into my Wallet?
How do I deposit funds into my Wallet?
Updated over 3 months ago

Deposit funds into your Prop.com wallet quickly by clicking on 'Wallet', selecting 'Deposit', entering the desired amount and confirming the transaction.

Prop.com provides the following available payment methods: Bank transfer, iDeal payments, Binance Pay & Debit cards.

Bank Transfer: To deposit funds into your wallet, follow the steps below:

Step 1: Click on ‘Wallet’ in the navigation bar.

Step 2: Click the ‘Deposit’ button and select "Bank transfer".

Step 3: Enter the amount you wish to deposit into your wallet.

Step 4: You will be presented with bank details and a QR code. You can:

  • Scan the QR code with your banking app and continue with the procedure intuitively.

  • Enter your bank details in the transfer form of your banking app.

Step 5: Confirm the transaction with your bank to complete the process. Shortly, your funds should arrive in your wallet and you can start investing in properties through the ‘Marketplace’.


iDeal Payments: To deposit funds into your wallet, follow the steps below:

Step 1: Click on ‘Wallet’ in the navigation bar.


Step 2: Click the ‘Deposit’ button and select "Pay with iDeal"


Step 3: Enter the amount you wish to deposit into your wallet.


Step 4: Add your payment information (Fullname and iDeal Bank).


Step 5: Confirm the transaction with your bank to complete the process. Shortly, your funds should arrive in your wallet and you can start investing in properties through the ‘Marketplace’.


Binance Pay: To deposit funds into your wallet, follow the steps below:

Step 1: Click on ‘Wallet’ in the navigation bar.

Step 2: Click the ‘Deposit’ button and select "Pay with Binance Pay"

Step 3: Enter the amount you wish to deposit into your wallet.

Step 4: You will be directed to Binance's platform for secure verification of the transaction.

Step 5: Shortly, your funds should arrive in your wallet and you can start investing in properties through the ‘Marketplace’.


Debit Cards: To deposit funds into your wallet, follow the steps below:

Step 1: Click on ‘Wallet’ in the navigation bar.

Step 2: Click the ‘Deposit’ button and select "Pay with Debit Card"

Step 3: Enter the amount you wish to deposit into your wallet.

Step 4: Add your payment information (card information & billing address).

Step 5: Shortly, your funds should arrive in your wallet and you can start investing in properties through the ‘Marketplace’.


FAQ

  • How long does it take for a deposit to be credited to my account?

The SEPA transactions are usually processed within minutes and appear in your account. However, in some cases, this can take up to 2 days. The processing time for iDeal Payments, Binance pay and Debit cards are instant.

  • Why can I not make a deposit?

After you passed KYC, it can take up to 1 business day to generate your IBAN Number. Until then you won't be able to deposit funds into your wallet. If after 1 business day, you are still not able to deposit funds, please raise a ticket to our Customer Success Department.

  • Are there any fees associated with making deposits on the platform?

Prop.com doesn't charge any fees for depositing funds to your account. Only if you use iDeal or Binance Pay there is a small fee for the payment processor.

iDeal: €0.29
Binance Pay: 1%

  • What is the minimum and maximum deposit amount?

Bank Transfer: €50 - €200.000
Debit Card: €50 - €25.000
iDeal: €50 - €50.000
Binance Pay: €50 - €200.000

  • What if you live in the UK and want to deposit with £?

Please note that the only currency accepted on the Prop.com platform is EURO.

If you want to deposit funds in a different currency, we recommend using the "Debit card" method, which will automatically convert your funds to EURO. Alternatively, you can deposit with crypto using Binance Pay (USDT).

  • Is my personal information secure when making a deposit?

To protect your privacy, we only collect essential data necessary for tracking incoming transactions. Each user is linked to a personal bank account that can receive deposits from their private bank account.

This account information is sufficient for us to credit your account, and we do not collect any additional personal information. Rest assured, your data is kept secure with us.

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