As part of our KYC procedure, you are required to upload a Proof Of Address. The Proof of Address document should not be more than 3 months old, should clearly display your full name, and must be one of the accepted document types.
Upload your Proof-Of-Address, which should not older than 3 months, with your full name stated on it. It must be one of the following document types:
Bank or credit card statement;
Non-mobile utility bills e.g., electricity, water, gas.
Non-mobile (fibre) internet bill;
Non-mobile (landline) telephone bill;
Certificate of residence from the local government;
Building management statements;
Bank reference letter - stamped and/or signed;
Tax statement;
Government issued student grants/loans to a current residential address;
Letter from tax/government authority.
Letter from university confirming student attends university and residential address;
Student rental agreement from university;
Mortgage statement;
Home insurance statement;
Government issued national ID containing residential address (cannot be the same document used for identification verification). ID documents can be older than 3 months
Please be aware that screenshots or partial photographs of the document or the envelope will not be accepted.
If you still cannot manage to complete the process yourself, fill reach out to by the live chat or send an email to [email protected].